Managed Detection and Response (MDR) Service

First Watch Technologies Managed Detection and Response (MDR) Service, provides 24/7 threat detection, monitoring, alerting, threat hunting, and remediation. Unlike our competitors, our service is powered by SentinelOne® a cloud-based platform, we prioritize threats over false positives. First Watch incident responders have uniquely crafted behavior-based detections to elevate your security posture.

What's Included?

24x7 Threat Monitoring Detections & Response

  • Every console threat is,reviewed, acted upon, and documented
  • Full response capabilities
  • Automated threat response including remediation
  • Next Generation Anti-Virus (EPP) and EDR Sentinel One agent

Unlimited Incident Response

  • Ransomware rollback
  • Leverage AI to detect and respond to active threats
  • Detect threats across the entire attack surface
  • Full Investigation: RCA infection vector, exfil/breach determination, intelligence-informed enrichment, and contextualization, memory analysis

Active Threat Hunting

  • Active hunting & tracking of attacker techniques, global APT campaigns, and emerging cyber crimes
  • Alerting and remediation when threats are detected in your environment

Behavior Based Detections

  • Behavior based detections based on MITRE ATT&CK framework (Techniques, Tatics & Procedures) TTP’s
  • Tuning of customers environment

Slack Channel

  • Collaboration between customer and First Watch cyber analysts on active threats
  • Communication channel for customer and First Watch MDR team
  • Assigned customer advisor

Squad Model

  • Dedicated team of experienced cyber analysts
  • Dedicated project manager
  • Quarterly threat landscape reviews