Managed Detection and Response (MDR) Service
First Watch Technologies Managed Detection and Response (MDR) Service, provides 24/7 threat detection, monitoring, alerting, threat hunting, and remediation. Unlike our competitors, our service is powered by SentinelOne® a cloud-based platform, we prioritize threats over false positives. First Watch incident responders have uniquely crafted behavior-based detections to elevate your security posture.
What's Included?
24x7 Threat Monitoring Detections & Response
- Every console threat is,reviewed, acted upon, and documented
- Full response capabilities
- Automated threat response including remediation
- Next Generation Anti-Virus (EPP) and EDR Sentinel One agent
Unlimited Incident Response
- Ransomware rollback
- Leverage AI to detect and respond to active threats
- Detect threats across the entire attack surface
- Full Investigation: RCA infection vector, exfil/breach determination, intelligence-informed enrichment, and contextualization, memory analysis
Active Threat Hunting
- Active hunting & tracking of attacker techniques, global APT campaigns, and emerging cyber crimes
- Alerting and remediation when threats are detected in your environment
Behavior Based Detections
- Behavior based detections based on MITRE ATT&CK framework (Techniques, Tatics & Procedures) TTP’s
- Tuning of customers environment
Slack Channel
- Collaboration between customer and First Watch cyber analysts on active threats
- Communication channel for customer and First Watch MDR team
- Assigned customer advisor
Squad Model
- Dedicated team of experienced cyber analysts
- Dedicated project manager
- Quarterly threat landscape reviews