Managed Detection and Response (MDR) Service

First Watch Technologies Managed Detection and Response (MDR) Service, provides 24/7 threat detection, monitoring, alerting, threat hunting, and remediation. Unlike our competitors, our service is powered by SentinelOne® a cloud-based platform, we prioritize threats over false positives. First Watch incident responders have uniquely crafted behavior-based detections to elevate your security posture.

What's Included?

24x7 Threat Monitoring Detections & Response

• Every console threat is,reviewed, acted upon, and documented
• Full response capabilities
• Automated threat response including remediation
• Next Generation Anti-Virus (EPP) and EDR Sentinel One agent

Unlimited Incident Response

• Ransomware rollback
• Leverage AI to detect and respond to active threats
• Detect threats across the entire attack surface
• Full Investigation: RCA infection vector, exfil/breach determination, intelligence-informed enrichment, and contextualization, memory analysis

Active Threat Hunting

• Active hunting & tracking of attacker techniques, global APT campaigns, and emerging cyber crimes
• Alerting and remediation when threats are detected in your environment

Behavior Based Detections

• Behavior based detections based on MITRE ATT&CK framework (Techniques, Tatics & Procedures) TTP’s
• Tuning of customers environment

Slack Channel

• Collaboration between customer and First Watch cyber analysts on active threats
• Communication channel for customer and First Watch MDR team
• Assigned customer advisor

Squad Model

• Dedicated team of experienced cyber analysts
• Dedicated project manager
• Quarterly threat landscape reviews